we ask forgiveness for the hassle. The order number was **********************. The order verification # is # **** ********. Sent out from my iPhoneDuring the pandemic the return duration was extended as it triggered hold-ups in deliveries. ********************************* To Whom This May Concern: I sent out a number of e-mails to this business and likewise called a number of times and left a number of messages - Snow Teeth Whitening Directions.
It was that the plan was damaged and late. The bundle was damaged and not usable. It was truly damp and I did not open it since it was so seriously harmed. I would like a refund of the purchase rate ($ 149) since the product was not up to standard when it was provided.
Please email me back and let me understand what can be done to secure my refund. Thank you. Mrs. ****************** 06/25/2020I purchased the Snow Bleaching Kit Wired for $111. 75 in late December 2019. I researched the different Lightening Kits the Pro's and Con's and Snow showed a 5 year service warranty on devices and a 30 day guarantee if the gadget did not work for you.
They billed my Charge card Company April 6, 2020 and I received the set April 25, 2020 - Snow Teeth Whitening Amazon. I began using the kit April 26, 2020 per the instructions. I have actually utilized other lightening devices in dental workplaces and over the corner and all of them worked except they were not user friendly so I had an idea of what I need to expect.
I understood something might not be right because all whiteners had actually been able to bleach these spots. I started emailing the assistance staff immediately Might 8, 2020 and explained in information my concerns. Each time I would email client support I would place on e-mail 5th Notification, sixth Notification and so on.
NO CLIENT SERVICE so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW worker Nicolas who said this wasn't his job to call customers but thought, he would take some time to call and see if he could assist.
There are wired and wireless devices he ask what I had, I stated, "I didn't see a choice just the wired" He stated, the wireless had the blue and red LED lights which trigger the serum, the wired did not provide both that's why my own wasn't working. Snow Teeth Whitening How Long Does It Take. I request for a refund or exchange I was not approved either.
No requirement to make a return. Refund has been processed. Please allow 5-7 organization days for refund to be processed. A present and letter are being mailed to client and will be provided within the next 3-4 service days. I believed long and hard on what grievance to examine on BBB's checklist in concerns to how the person that contacted me from SNOW BIOLABS tried to spoken Bully me into tucking my tail and letting the issue go stating "you are the only person we understand about that our product has actually not worked for them. Snow Teeth Whitening Kit Amazon.
He was talking I was listening about I had actually the wired device which just had the blue LED so that's most likely why is wasn't working for me nevertheless the wired gadget has the blue and red LED lights that triggers the lightening serum, that's what the Celebrities use. I lastly got to state my AD did not provide the wireless and no points out how the wired you could plug in your phone and most ADS on Facebook shows the wired.
I do not understand the rate of the cordless and still don't. That's when he started getting Verbally Abusive AS IF MY WHOLE INTENT WAS TO SCAM HIM! He was so off - I don't think he even believed I was the one that he lied to, I was the one that had actually been SCAMMED in the first place and I desired my Cash back on Something That has been misrepresented and I did not get what they knew was a defective device.
00 each and after that amounted to the gift bundle for you as $ 20 some dollars. The presents indicate nothing to me what I ask for is for the Corporation to be knowledgeable about the Bullying and the Verbal AssaultI got for waiting 3 months for my item, and then practically 5 months for someone like this person to bully and lie to me that I was the only person that Snow had not worked for and was verbally attacking since I request for a refund (which their return policy states you will be ensured or cash back in 30 days!) or exchange my wired gadget to a wireless device, to see if the cordless work like he said.
The bullying to try and make me believe it was simply my issue, lying on top of thatand being verbally Violent when I ask for a refund or an exchange (which is mentioned plainly you can return in one month) or 100% guaranteed or your money back is mentioned in his Company Policy). Snow Teeth Whitening Phone Adapter.
I attempt this person to call me from the Company acting like he was going to assist me however instead wastrying to scam me once again by saying "he didn't think I might get a refund - Snow Teeth Whitening Led Light Gronk. I want the Corporation of SNOW to be familiar with the tactics used in what must have been a simple refund transaction went to bullying, lying and spoken abuse.
Thank you for your attention, **** ****** All matters have actually currently been addressed. Consumer was totally refunded 26 JUNE 2020. Consumer kept system and gifts. 06/22/2020I put an order practically 6 weeks ago and still no delivery and no action to three follow ups. This is not an inexpensive product, putting the money out to get absolutely nothing or any response is not okay.